Collection of Personal Information
Baycrest does not collect Personal Information about you through the Website and the Programs except when you specifically provide this information on a voluntary basis.
Baycrest collects Personal Information to provide and manage your access to the Website and the Programs; service evaluation and quality improvement; and in order to comply with legal and regulatory requirements. The Personal Information we collect for such purposes may include your name; email address; telephone number; address; user name and password along with payment information. With your consent, we will collect and display information such as your professional credentials, background and availability.
Your information may be processed in the European Economic Area, the United States and other jurisdictions by us or a third party service provider and may be subject to the laws of those jurisdictions.
Automatic Information Collection
Baycrest automatically collects information as part of the standard operating process of the Website. The information collected includes your internet protocol (IP) address, cookie information and browsing actions and patterns such as user analytics.
Use of Personal Information
Baycrest uses your Personal Information for the purposes for which it was collected, as well as other purposes for which consent was provided or as otherwise permitted or required by law, including for research purposes approved by the Baycrest Research Ethics Board and to improve our services.
With your consent, which we imply when you register to use the Website or Programs, we will send you electronic messages to register and communicate with you about Goal Management Training programs and services. If you do not wish to receive electronic messages from Baycrest, you can unsubscribe at any time by sending an email to goalmanagementtraini[email protected] with “Unsubscribe” in the subject line.
Disclosure of Personal Information
Baycrest engages third party service providers to provide the Website and the Programs. We share your Personal Information with such parties to assist us in delivering the Website and the Programs to you. These third-party providers will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide for us, in accordance with applicable law.
We may disclose your Personal Information if the law permits or requires us to do so. For example, we may be required to disclose your Personal Information pursuant to a court order or as part of law enforcement investigations or proceedings.
Participation in online interactive programs
If you choose to participate in an online interactive program, such as a group workshop (“Live Program”), the instructor/lead of the group and invited participants will be able to see each other, hear each other and interact. Please do not share sensitive information that you do not feel comfortable sharing publicly during Live Programs. Live Programs may be recorded; you have the choice to not attend, leave the session, disable your video and/or change your user name.
You can help protect your information during Live Programs by using a private computer/device (i.e. not your employer’s or a third party’s computer/device) and a secure internet connection. Depending on the Live Program, you may have the option to turn off your video and/or audio connection.
Security of Personal Information
To protect your Personal Information, we take reasonable precautions to ensure it is not inappropriately lost, misused or accessed. The Website is hosted by LearnWorlds. LearnWorlds provides us with the online platform that allows us to offer the Website and the Programs to you. LearnWorlds stores your information on a secure server and is a Google Cloud partner. For more information about LearnWorlds Data Security, see https://www.learnworlds.com/data-security/.
You are responsible for maintaining the confidentiality of the password you use for the Website and the Programs and are responsible for all activities that occur under your username and password. You agree to notify Baycrest immediately of any unauthorized use of your password or user name or any other breach of security, and to ensure that you exit from your Account at the end of each session.
Although Baycrest takes reasonable precautions to protect your Personal Information, please note that no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, Baycrest does not ensure or warrant the security of any information you transmit to us or from our on-line products or services, and you do so at your own risk. Once we receive your transmission, we make reasonable efforts to ensure its security on our systems.
If you wish to withdraw your consent for the collection, use or disclosure of your Personal Information, please contact our Privacy Officer at the contact information below. Your withdrawal of consent will be applied on a go-forward basis and may be subject to legal or contractual restrictions and reasonable notice.
Should you wish to opt out of receiving emails relating to the Website or the Programs, please contact [email protected].
You may also delete your Account.
Retention and Storage of Personal Information
We will retain your Personal Information to fulfil the purpose for which we collected it, and for as long as necessary or as required by applicable law.
Note to Users Outside Canada
Baycrest is located and operated in Ontario, Canada.
Should you have any questions about your personal information or our privacy practices, please contact [email protected].
Updated July 18 2023